Frequently Asked Questions

MOQ is size-tiered: 3,600 pcs for plush under 20 cm, 2,400 pcs for 20–35 cm, 1,200 pcs for 35–50 cm, and 800 pcs for plush over 50 cm — per design, published upfront.

Sample development typically takes 7-15 working days depending on complexity. Simple modifications to existing designs can be completed in as fast as 5 days.

Standard production takes 30-45 days after sample approval. Rush orders can be arranged within 20 days for an additional fee, subject to production schedule availability.

Our products meet ASTM F963 (US), EN 71 (EU), CE, and GB 6675 (China) safety standards. Our factory holds BSCI and ISO 9001 certifications.

Yes! Our in-house design team can create original designs from scratch based on your brief, or modify existing designs. We provide 3D renderings and physical samples before mass production.

We accept T/T (bank transfer), L/C (letter of credit), and PayPal. Standard terms are 30% deposit with 70% balance before shipment.